Managed IT
Patching, monitoring, help desk and onboarding for every endpoint and person. One phone number, real engineers.
Managed IT and security, headquartered in Iowa
HAWKiTECH manages, secures and backs up every endpoint in your business, then shows you the proof in one calm console. Exact numbers. No guesswork.
- Real engineers
- 24/7 monitoring
- Flat monthly pricing
We serve local and multi-national companies on 3 continents.
Estate overview
Sample clientHealthy 98.6%
Endpoints backed up, 7 days
+1.2 pts vs last week12
Open alerts, 24 hours
4 need a person142
Endpoints managed
138 onlineAlerts by severity
- 1 critical
- 3 high
- 8 warning
| Endpoint | Event | Status |
|---|---|---|
FIN-WS-014 | Ransomware behavior blocked | Contained |
PVE-HOST-02 | Nightly backup verified | OK |
ICX-7150-CORE | Firmware 3 versions behind | Scheduled |
Trusted by Corridor businesses in
- Accounting
- Trucking and logistics
- Education
- Local government
- Youth and nonprofit
One partner for the whole stack.
From the switch in your closet to the laptop at home. Each service reports into the same console, so nothing lives in a vendor silo.
Managed security
EDR on every device, 24/7 SOC monitoring and a human who acts when something fires. Not just an alert in an inbox.
Backup and recovery
Verified backups, on-site and off. We test restores, so the first time you find out is not the day you need it.
Network and infrastructure
Switching, Wi-Fi, firewalls and virtualization, designed and run by the people who built them. Proxmox, VMware, Ruckus.
Security awareness
Phishing simulations and short training that your staff will actually finish. Results by person, not just a pass rate.
Compliance and audit
An append-only record of every change we make. Hand it to your auditor or insurer without a scramble.
Your portal, not a monthly PDF.
Every client gets a portal inside Command Center, the platform our engineers run your IT from: live, in plain English, and honest about what it cannot see.
Start with the answer.
What is protected, what is open and what changed, on one page. Plain English, no ticket numbers.
- Each card names where its number came from and when it was read, or says when that is not available yet.
- Computers we cannot read are counted separately from protected ones and shown as not reporting.
Command Center
Sample dataOverview
Sample client, managed by HAWKiTECH
Backups
140 of 142
Computers backed up in the last 48 hours.
From backup reports. Read today, 6:02 AM.
Open tasks
3
Your requests.
From the task list. Updated today.
Protection
136 of 142
2 need attention. 4 not reporting.
From protection checks. Read today, 6:05 AM.
| Computer | State | What we read |
|---|---|---|
FILE-SRV-01 | Backed up | Last backup today, 2:14 AM. |
SHOP-PC-14 | Not reporting | No backup report for 3 days. |
Computer by computer.
Antivirus, real-time protection and last-seen time for every machine.
- Each computer shows its state and when we last saw it.
- A computer we cannot measure says so, with the reason when we have one.
Command Center
Sample dataProtection
Antivirus and security protection on your Windows computers. From protection checks. Read today, 6:05 AM.
136 of 142 protected
- 136 protected
- 2 need attention
- 4 not reporting
- 0 not available yet
| Computer | State | What we read |
|---|---|---|
ACCT-LT-07 | Needs attention | Real-time protection is off. Last seen today, 8:41 AM. |
SHOP-PC-14 | Not reporting | We could not read this computer. Last seen 3 days ago. |
FILE-SRV-01 | Protected | Antivirus, real-time protection and signatures measured. |
Backed up is not the same as safe.
The last successful backup for every computer, and which ones missed.
- Problems are listed first, then the computers that are fine.
- Restore tests show their date and result, when one has been run.
- Free space and the last write test for each backup location.
Command Center
Sample dataBackup status
Backup status for your organization's computers.
Recent backups
98.6%
140 of 142 computers backed up in the last 48 hours.
Computers
142
In your backup plan.
Backup storage
4.8 TB
Free. Last write test Sep 29.
A backup is not a restore. A successful backup does not prove your files can be restored. Restore tests are shown here with their date and result.
| Computer | Restore test | Last backup |
|---|---|---|
FILE-SRV-01 | Passed Sep 21 | Today, 2:14 AM. |
ACCT-LT-07 | No restore test yet | Today, 1:40 AM. |
One list, ours and yours.
Every request with its priority, its status and when it last moved.
- Open and closed requests HAWKiTECH is tracking for you, read from the same task system our engineers use.
- Finished work stays listed under Closed.
Command Center
Sample dataTasks
What we are working on for you, and what we finished.
| Request | Priority and status |
|---|---|
Replace the failing disk in FILE-SRV-01Updated today, 8:30 AM. | High In progress |
| Quarterly patch window for the front officeUpdated yesterday, 4:10 PM. | Medium Scheduled |
| Set up a laptop for the new accounting hireUpdated Oct 2, 1:20 PM. | Low To do |
| Request | Priority and status |
|---|---|
| Unlock a locked-out accountFinished today, 7:50 AM. | Done |
Sample client, sample data. Where we have it, each figure shows its source and when it was read; where we do not, it says so.
We never show a green check for something we didn't measure.
Most IT reports are a wall of green. Ours tells you what is measured, what is partial and what nobody is watching yet, and exactly what it takes to fix it.
Ask what your current provider isn't measuringCoverage by area
Sample client, last 7 days
Backups
Measured, 98.6%Patching
Partial, 4 endpoints offlineMFA coverage
Not measuredIdentity provider not connected. Connect Entra ID to measure.
Free security tools.
Cyber Insurance Readiness Check
Answer 7 questions about the security controls cyber insurance applications commonly ask about, and see which gaps to close before your renewal.
Is Your Business Email Spoofable?
Free DMARC and SPF check for your business email domain. See in seconds whether attackers could send email that looks like it came from you.
Switching is a project,
not a leap of faith.
Assess
A no-cost walkthrough of your network, endpoints and backups. You get the findings in writing either way.
Onboard
We take over from your current provider with a checkpointed plan. Nothing is cut over until it is verified.
Run
Monitoring, patching, security and support, every day. You see the same console we do.
Review
A quarterly review with the numbers, the risks and a plan. Written in plain English, not ticket IDs.
Featured work
Liebe Trucking
A 25-year-old dispatch system, replaced without dropping a load.
Read the case studyFind out what your IT isn't telling you.
Twenty minutes, no obligation. We will tell you what is measured, what is not, and what we would fix first.
Book a free assessment319-382-0135Jacob@hawkitech.comHeadquartered in Iowa. Serving local and multi-national companies on 3 continents.